Last Updated:8/18/2025
At Bike & Grow, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, lease a bicycle, or interact with us. By using our services, you consent to the practices described in this Policy.
We may collect the following types of information when you use our website or lease a bicycle:
Personal Information: Name, address, email address, phone number, payment details, and identification provided when signing the lease agreement.
Lease Information: Bicycle model, size, color, lease term, and service or protection plan selections.
Account Activity: Orders, invoices, service requests, and communications with us.
Technical Information: IP address, browser type, device information, and cookies that help us improve your website experience.
We use your personal information to:
Provide and manage your lease agreement.
Process payments securely.
Deliver bicycles, accessories, and optional services.
Communicate with you about your lease, upgrades, renewals, and customer support.
Send occasional promotional offers, events, or newsletters (you may opt out at any time).
Comply with legal and regulatory requirements.
We do not sell your personal information. We may share information only with:
Service Providers (e.g., payment processors, delivery couriers, IT support) as necessary to fulfill your lease.
Legal Requirements if required by law, regulation, or valid legal process.
Business Transfers in the event of a merger, acquisition, or restructuring, your information may be transferred as part of that process.
We retain personal information only as long as necessary to fulfill your lease and comply with legal obligations. Records related to signed agreements may be kept longer for legal or accounting purposes.
Depending on your location, you may have the right to:
Access, update, or correct your personal data.
Request deletion of your data, subject to retention obligations.
Withdraw consent for marketing communications.
File a complaint under the Texas Data Privacy and Security Act if applicable.
We take reasonable steps to safeguard your data, including encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection.
Our bicycles are designed for children, but our services are contracted by adults. We do not knowingly collect personal information directly from children under 13. Parents or guardians must sign all lease agreements and provide necessary information.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “Last Updated” date.
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Radulay LLC (DBA Bike & Grow)
Email: info@bikeandgrow.com
Phone: 512-586-6752
Address: 2305 Candle Ridge Trail, Georgetown, TX 78626
